MINI SESSION FAQ
Q. How long will the sessions be?
A. Sessions are 20 minutes long.
Q. Where will mini sessions take place?
A. Ellington Agricultural Center, 440 Hogan Rd, Nashville, TN 37211. Specific location will be emailed with your date and time confirmation. Location subject to change; a location with a similar aesthetic may be substituted based on availability.
Q. How many people can be in one session?
A. We recommend one family unit per session. If you would like to book a session for extended family, we recommend booking two sessions.
Q. What dates are available?
A. Sessions are available April 29, 2017, with a rain date of April 30th. Not available that day? A small amount of substitute days may be available, email us for more info!
Q. What times are available?
A. Sessions will be booked in 20 minute increments from 8:00-11:00 am, 2:00-4:00 pm, and 4:00-6:00 pm.
Q. What if my preferred date and time is not available?
A. If your first and second choices of date and preferred time is not available, we will contact you to see if any other date will work for your schedule. If we cannot find a date and time to fit your schedule, your order will be refunded. You will have five business days to confirm your date and time, otherwise your order will fall under the cancellation policy.
Q. What is your cancellation policy?
A. Sessions cancelled 14+ days before the session date will be eligible for a full refund. Sessions cancelled 7-13 days before the session date will be eligible for a 50% refund. If the session is cancelled less than 7 days before the session date will be eligible for a 25% refund. Sessions may be transferred to another person at the discretion of the photographer, please contact us for more details.
Q. When will images be delivered?
A. Your online proof gallery will be available within 10 business days of your session. Digital file delivery will vary based on when your selections are complete.
Q. How will files be delivered?
A. Files will be delivered via digital download.
Q. Can I order prints?
A. Yes! Prints and canvasses will be available for purchase through your proof gallery, and will be available at 20% off through May 31, 2017. Print prices originally start at 4x6: $8, 5x7: $10, 8x10: $25, 11x14: $65. Canvasses start at $165.